Please read the following policies carefully prior to ordering from Morrigan LeFay's Mystical Gifts. If you have any questions you can contact us via phone (902) 444- (VAMP) 8267 or email morriganlefay@eastlink.ca
Shipping Policy
We now ship within Canada and to the USA.
Orders are generally shipped out within 72 hours of receiving payment in full for your order. If you need your order sent sooner please contact us at (902) 444-8267 and leave a message OR email us at morriganlefay@eastlink.ca. Orders are shipped Canada Post via Regular Mail and upon request will be shipped Xpress Post, or Priority Courier (additional costs may be applicable). Orders being shipped to the United States of America may require additional shipping fees. Shipping costs and any applicable taxes are the responsibility of the the recipient.
In the event that an item you have ordered is out of stock we will notify you via telephone or email. At that time we will offer you the option of exchanging for another item, give you an estimate on when the items will be back in stock, or issue a full refund.
Return Policy
Online Purchases - We accept returns on regular priced unwashed, unworn merchandise with original tags/packaging and jewellery and giftware that is damaged in transit (sorry all earrings are final sale) for exchange or credit within 7 days of when you receive your merchandise. Prior to returning your order please contact us to inform us of why the item(s) are being returned. We will issue you an RA #. (Return Authorization) We will not accept returns on worn items, items that smell of smoke, perfume, etc. or have makeup stains; these items will be shipped back to you immediately at your expense. If your return is received after 30 days a 20% restocking fee will apply. We do not issue refunds on in stock merchandise but we will happily exchange or credit you for your purchase. Sorry, we cannot refund the shipping costs.
All merchandise is thoroughly inspected prior to being shipped out to you so if you should receive an order that has obvious manufacturers flaws please contact us immediately at (902) 444-VAMP (8267) or morriganlefay@eastlink.ca
In Store Purchases - Unworn, unwashed merchandise with the tags/packaging on may be brought back for an exchange or store credit with receipt within 7 (seven) days of original purchase. We do not issue refunds.
The following items areFINAL SALE at both our retail store and online:
Earrings, discounted merchandise, special order merchandise
Sorry we also do not ship swords or knives at this time. For a fantastic selection of wonderful sharp and pointy things please visit our retail location at 117 Portland Street.
Payment Methods
Online Methods - We accept online debit and credit card payments via Pay Pal on our website. We also accept money orders made out to Morrigan LeFay's Mystical Gifts and sent to 117 Portland Street , Dartmouth NS CANADA B2Y 1H7. Please do not send cash via mail. As per our current privacy/security policy we do not accept payments via email.
In Store Methods- In our retail location117 Portland Street Dartmouth, NS we accept cash, debit, VISA, MasterCard and AMEX
Layaway
Our layaway policy is applicable only to in store purchases at this time. Layaway terms are as follows: A nonrefundable deposit of 20% must be made at time of opening a new layaway. You will have 90 days to pay for your items in full and at time of layaway expiry you will be contacted 3 (three) times by phone and/or email. If you do not respond all monies put against the layaway become the property of Morrigan LeFay's Mystical Gifts and the items will be put back on the floor again for customer purchase.
Gift Certificates
In Store Gift certificatesare available in any denomination and are valid for one year from the date of purchase. Gift certificates can be used on any in store merchandise. Gift certificates are the responsibility of the beholder and will not be replaced if lost or stolen. You must present your gift certificate at time of purchase. Gift certificates have no cash value and remaining balances will be issued via a credit note unless the amount is less than $3.00 at which time the balance will be issued in cash.
Credit Note Policy
Store credit notes are issued via our retail location. Credit notes are issued for the amount of a return as an option instead an exchange. Credit notes are issued for the amount of the items being returned (tax included) and have no expiry date. You must present your credit note at time of purchase. We will contact you will details if you are issued an online store credit.
Coupons
In Store Coupons are occasionally distributed for select promotions. Coupons are one per customer per transaction and are not valid with any other offer. You must present your coupon at time of purchase to receive your discount. Coupons submitted past their expiry date will not be honoured.
Privacy Policy
At Morrigan LeFay's Mystical Gifts we respect our customer's privacy.Whether you shop with us at our retail location or online we want to assure you that your transactions are safe and secure. We will never disclose or sell your personal or financial information to a third party at any time. To help ensure your security we do accept credit card via email. Personal information includes your name, address, phone number, and email address. The only time that we use your information is to process your sales transactions. From time to time we may send out email news letters which you have the option of signing up for when you set up your account via our online store front, you may also chose to opt out of this if you wish.
If you are not comfortable processing your order via the internet we are able to process orders over the phone using Credit Cards. Or feel free to send us a money order to: 117 Portland Street, Dartmouth Nova Scotia , B2Y 1H7.
Please call us at (902) 444-VAMP (8267) if you would like to place your order over the phone.
Trade Marks
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Morrigan LeFay's Mystical Gifts. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Morrigan LeFay's Mystical Gifts or any third party, except as expressly granted herein.
Legal Notices
All notices from Morrigan LeFay's Mystical Gifts may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Morrigan LeFay's shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
Morrigan LeFay's Mystical Gifts, 117 Portland Street, Dartmouth, NS, B2Y 1H7
Delivery shall be deemed to have been made by You to Morrigan LeFay's Mystical Gifts five (5) days after the date sent.